The HHIE App is a robust, interoperable data exchange system that enables all health care providers, health plans, clinics, and hospitals to contribute and access complete health information with confidence throughout Hawaii.

• Results - Within the Results tab, you can filter or search on Labs, Rads, Transcriptions, or Paths. You can click the search results to view more details and print or save the details as a pdf. Click on return to results to go back to the filtered search results.
• Medications - Within the medications tab, you are able to see allergies that the patient reported, medication alerts if the patient has not refilled their prescription on time, and medication history. Click on Query Medication History to see all medication results.
• Documents - Within the documents tab, you will find documents from HPH, VA, & Department of Defense. To find documents, use the Find External Documents Button and select each line item and then press find patient documents. This will retrieve clinical documents from external sources and you will need to select them and press load documents in order to view them. From here, you can click on each document to open for review.

To register an account in the HealtheNet, all employees must navigate to the register screen and complete the User Change form. The User Change form needs to be faxed to your help desk and you will need to wait for 7 business days for your username. HHIE will reach out and schedule a 45 minute training session. For any tips or common questions, please visit the health record tip sheet

To reset your password, please visit the reset password page. The password reset video details step by step how to reset your password.

You can find helpful information in the following locations:

• Step-By-Step Registration Guide
• Community Health Record Tip Sheet
• Health eNet FAQs
• How To Videos

If you reset your password in the HHIE portal, you will be prompted to enter in your new credentials during the auto-login process. After successfully entering your new credentials, you will only need to use your PIN to log in to the HHIE portal until your credentials change again.

If you have forgotten your IllumiCare pin, reset your pin by choosing "Don't have or can't remember your PIN?" A warning message will appear to inform you that all previous credentials and your existing PIN will be permanently deleted if you continue. By continuing, you will be prompted to enter in a new pin & your HHIE credentials. Next time you enter the app, please use your newly created pin to automatically log you in to the HHIE Portal.